Active Directory Administration For Helpdesk Technicians

Manage Active Directory & Group Policy on Windows Server 2016 with the Active Directory Users & Computers console / GPMC

Last updated 2022-01-10 | 3.9

- Creating and managing user accounts
- The difference between different types of user profiles
- The difference between local and domain accounts

What you'll learn

Creating and managing user accounts
The difference between different types of user profiles
The difference between local and domain accounts
How to search for users
contacts
groups and computer objects
Creating and managing security groups and OUs
How security group and organisational unit (OU) nesting works
How to manage group policies using the Group Policy Management Console
Group policy processing involving multiple levels of Group Policy

* Requirements

* To have basic knowledge of using a computer system in general (i.e. home use)

Description

Active Directory has been around since Windows 2000 and is the largely the same for anything above this, i.e. Windows Server 2016

Both Group Policy and Active Directory are key skills for any IT professional / helpdesk technician and are used almost universally in large companies that have an IT helpdesk. In this Active Directory and Group Policy course, you will learn the following:


* How to manage Active Directory user accounts, groups and organisational units with the Active Directory users & computers console

* Best practices when setting and resetting active directory account passwords

* How to use the Active Directory search facility to easily find what you are looking for

* Creating and managing group policies

* The significance of local computer policies in relation to group policies

* An explanation of user password policies

* Group Policy Preferences

* Starter GPOs

* Replication and how the SYSVOL folder works


Also, there are a couple of shortcuts included in the course which you should find useful, as well as some tutorials on command line utilities

Who this course is for:

  • IT Support Technicians or Helpdesk staff who are looking to advance their careers

Course content

11 sections • 25 lectures

Introduction to Active Directory Preview 01:35

Active Directory Overview Preview 02:22

Creating a new user account Preview 03:06

Configuring user account options Preview 03:05

Local and domain accounts Preview 02:38

Local, roaming and mandatory user profiles Preview 02:39

Organisational units (OUs) Preview 02:29

Searching for AD users, computers and groups Preview 02:17

Moving and changing the status of AD objects Preview 02:19

Introduction Preview 01:57

Group Policy Management Console Preview 02:37

Group Policy Overview Preview 02:52

Group Policy Modeling Preview 02:04

Gpupdate, Gpresult and RSOP Commands Preview 02:34