Ultimate Servicenow Grc

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Tags: ServiceNow

New York 2020

Last updated 2022-01-10 | 4.5

- ServiceNow GRC
- ServiceNow Policy and Compliance
- ServiceNow Risk Management

What you'll learn

ServiceNow GRC
ServiceNow Policy and Compliance
ServiceNow Risk Management
ServiceNow Audit Management
ServiceNow Vendor Risk Management

* Requirements

* Basic ServiceNow knowledge
* ServiceNow Instance Free or Paid

Description

Welcome to the Ultimate ServiceNow GRC course! Within this course you will learn how to use and begin to configure Policy and Compliance, Audit Management, Risk Management, and Vendor Risk Management applications. You will also learn tips and tricks for implementing the GRC applications. If you do not have a ServiceNow instance to practice on then don't worry, we will walk you through the steps to get your own FREE ServiceNow Developers instance. This course was made using the New York version of ServiceNow, but a lot of the features and items we discuss are also available on Madrid and Orlando.

Who this course is for:

  • Anyone interested in ServiceNow GRC out of the box

Course content

7 sections • 61 lectures

Introduction 6 lectures

Introduction Preview 09:03

Personal Developers Instance Preview 04:32

ServiceNow Basic Settings Preview 06:09

Activating Plugins Preview 07:00

Important Vendor Risk Management Plugin Preview 02:26

Plugin List Preview 00:24

GRC 2 lectures

GRC Overview Preview 04:28

Entities (Profiles) Preview 34:09

Policy and Compliance 18 lectures

Policy and Compliance Overview Preview 08:41

Roles and Users Preview 11:14

Policy and Compliance Groups Preview 08:07

Tables, ACLS, and Application Menu Preview 18:02

Administration Preview 13:10

Authority Documents and Citations Preview 20:32

Control Objectives Preview 14:28

Policy Life Cycle Preview 27:26

Controls and Issue Life Cycle Preview 32:53

Control Indicators Preview 20:40

Policy Exception - Locked User Preview 02:34

Policy Exception Part 1 Preview 18:13

Policy Exception Part 2 Preview 18:56

Policy Exception Part 3 Preview 07:36

Workflows Preview 12:23

Business Rules, Scripts, and UI Preview 23:25

Notifications Preview 16:12

Dashboard and Reports Preview 20:06

Audit Management 10 lectures

Overview Preview 07:02

Roles and ACLs Preview 16:39

Tables and Application Menu Preview 12:33

Test Template and Plans Preview 07:23

Engagement Part 1 Preview 16:35

Engagement Part 2 Preview 19:03

Workflows Preview 09:25

Business Rules, Scripts, and UI Preview 17:58

Notifications Preview 06:30

Dashboard and Reports Preview 07:34

Risk Management 13 lectures

Overview Preview 09:34

Roles and ACLs Preview 12:18

Tables and Application Menu Preview 12:48

Administration Preview 16:29

Risk Library Preview 12:47

Risk Register Part 1 Preview 15:14

Risk Register Part 2 Preview 14:41

Risk Register Part 3 Preview 13:39

Risk Indicator and Assessment Preview 07:42

RiskLens Integration Preview 05:12

Workflows Preview 06:03

Business Rules, Scripts, and UI Preview 15:51

Dashboard and Reports Preview 11:12

Vendor Risk Management 11 lectures

Overview Preview 09:12

Roles and ACLs Preview 08:54

Table and Application Menu Preview 11:30

Vendors and Vendor Contacts Preview 11:42

Vendor Tiering Assessment Preview 15:20

Assessment Templates Preview 13:28

Vendor Risk Assessment Life Cycle Part 1 Preview 13:33

Vendor Risk Assessment Life Cycle Part 2 Preview 15:30

Workflows Preview 09:36

Business Rules, Scripts and UI Preview 15:06

Dashboard, Reports, and Notifications Preview 13:41

Closing 1 lectures

End of Course Preview 01:48