Fundamentals Of Healthcare Communication

You will learn how to effectively communicate with your patients, families and coworkers.

Last updated 2022-01-10 | 4.7

- Upon completing this education you will be able to:
- Define communication
- Name verbal and non verbal means of communication

What you'll learn

Upon completing this education you will be able to:

Define communication

Name verbal and non verbal means of communication

Name 7 c’s of clear communication

List and discuss the five elements of excellent service communication

Exemplified an AIDET communication

Understand and explain the concept of ”managing up”

List key steps to implement and assess effectiveness of AIDET in a work place

Give examples of ASHLEE though body language

* Requirements

* Fluent English Profiency

Description

Fundamentals of Healthcare Communication course was created by Translate Nursing LLC. This course is designed for foreign-born healthcare professionals and their families who may need more education and support in achieving optimal and successful transformation into their new culture. Effective communication is essential. This course consists of five lectures and a final quiz to test your knowledge. In-depth explanation of verbal, non-verbal and written communication is provided. Upon completion of the class you will have basic knowledge on how to correctly write emails, document and correct errors as accepted by the United States communication etiquette. You will learn how correctly communicate with your patients and families, this process is also known as “bedside manners”. </p>

Who this course is for:

foreign born health care professionals
foreign born health nursing students

Course content

2 sections • 6 lectures

My First Section 5 lectures

Communication Introduction Preview 18:43

Verbal Communication Preview 16:31

Non-Verbal Communication Preview 09:45

Written Communication Preview 25:44

Summary and References Preview 05:07

Quiz 1 lectures

Fundamentals of Healthcare Communication Quiz

Welcome to the Fundamentals of Healthcare Communication final quiz.This quiz consists of 20 multiple choice questions consisting of multiple choice questions spanning across all five lectures.The final certificate will be awarded after a passing grade has been achieved.Good Luck!