Be A Pro Lead Auditor From Scratch

What is an audit and its benefits? Preview 02:27

Explaining what an audit is, and its purpose, so you'll know whether it is the right tool to use to the situation, and how can the company benefit from an internal audit.

The audit psychology Preview 03:41

Most auditees have concerns during the audit, which reducing their cooperation and make it difficult to achieve the audit objectives.

Learn how to reduce the fear and get your hands-on valuable information.

Best audit frequency Preview 04:41

Explaining what the best audit frequency is, so you can plan your audits intervals by doing less and getting more.   

The optimal audit duration Preview 02:44

Covering what the audit content and duration should be, so the execution will be smooth just as a pro would do.   

Know the requirements prior the audit Preview 01:46

In this lecture we'll cover how to learn the requirements for the audit.

Knowing the requirements prior the audit is fundamental to be able to achieve the audit objectives and avoid writing a meaningless report.

Types of audits Preview 04:26

Get familiar with the 4 types of audits, so you'll know how to succeed in each.

Case study of general requirement understanding and implementation Preview 06:53

This lesson presenting a case study of how understand and prepare questions for auditing a GENERAL (may be audited in several departments) requirement of ISO 9001 standard section.   

Case study of specific requirement understanding and implementation Preview 02:03

This lesson presenting a case study of how understand and prepare questions for auditing a SPECIFIC (usually audited in a specific department) requirement of ISO 9001 standard section.   

SECTION 2 HANDOUT FOR DOWNLOAD Preview 00:05

The FIRST 1-on-1 meeting! Preview 00:12

E-mail support Preview 00:08

The best audit opening ever Preview 09:04

An opening is crucial for the success of the entire audit.

Here you'll see how to begin the audit in the best way.

Preparing questions to the audit Preview 08:49

Preparing questions will save time during the audit and assure that the important topics audited properly.

This session explains how to prepare questions to the audit, and how to avoid preparing too many.

Promoting our agenda using the audit Preview 04:14

Explaining how to use the internal audit as an opportunity to initiate changes in the organization, that you think are important.   

Covering several standards within 1 audit Preview 03:17

Clarifying how can one audit covering several standards, so you save time on audits.   

Writing an audit plan Preview 04:47

An audit plan is a must by most standards, but it will helps saving time on planning the next audit.   

Writing a short and effective audit procedure Preview 07:38

Some standards require an audit procedure – see how to write an easy, one-page procedure.

SECTION 3 HANDOUT FOR DOWNLOAD Preview 00:05

E-mail support Preview 00:08

What a finding is ? Preview 02:27

Clarifying what a finding is and the types of findings during the audit, such as "positive" "major", "minor", etc. So, you'll be able to rate the finding for a professional audit report.   

How to audit a process? Preview 06:38

In most audits, you'll find yourself auditing processes, therefore, understanding the difficulties of a process audit and how to overcome them, is the basic knowledge that every auditor must have.   

The secrets of human contact and make the audit enjoyable Preview 04:53

Explaining how proper communication with the auditee saves time and helps to perform a valuable audit, that will have a positive impact on the organization.     

Efficient documenting during the audit Preview 05:22

See how to listen and document during the audit, since relying on our memory is not a good idea, especially when some valuable findings may hide in the details.   

Random sampling purpose and doing it right Preview 05:44

Samples are proving the auditor that the process IS executed as described, since if it is – than the company will have records to prove it. See how to sample efficiently and save time on reading too many documents.   

The importance of gossip Preview 03:51

Gossip may be used as another layer of information, that may indicate problems. But the auditor should use it carefully – see how.     

The 5 don'ts in an audit Preview 07:11

Some behaviors are not only indicating lack of professionalism, but also sabotage the audit findings and the overall audit value. Make sure you avoid them.   

What is a corrective action and how to use in in an audit? Preview 03:32

A corrective action is NOT part of the audit. Still, it may be added to the audit report – which is one of the ways to add more value as a real pro.     

How to handle zero nonconformities? Preview 02:27

Zero nonconformities in an audit is not a problem but see why it should be rare and learn to avoid a perfect report.     

Do the best closing Preview 07:10

Closing is optional, but it has rules that will help you to make it fast and avoid arguing about the findings.

SECTION 4 HANDOUT FOR DOWNLOAD Preview 00:05

Handling customer audit Preview 04:46

Explaining how to deal with a customer that audits our company, so the organization will have the best chance to pass the audit successfully.   

Tips for supplier audit Preview 02:20

A supplier audit is an opportunity to provide a great service to the departments in your company, and by that enhance the value of audits in general – see how.   

E-mail support Preview 00:08

Writing a report within minimum time Preview 02:03

See what the first things are to check before even begin to write the audit report, so you'll write it super-fast and end up with a valuable and short report.   

Report formats and chosing the best one for you Preview 09:02

An audit report may be textual, or in a table, editable document or PDF format that cannot be changed – here you'll learn the list of things to consider picking the right format.

Writing a killer report Preview 05:57

A killer report is a document that who ever reads it, not only learn something, but even enjoy reading it! Write your killer report now.   

Report distribution Preview 02:50

Distributing an audit report should not be more than sending out an e-mail with the report attached to it.

But, to make sure that no one get upset, and that the company rules are followed – see what to check PRIOR the distribution.

Handling feedback on the report Preview 05:26

Most auditors do not get "thank you" letters as feedback, but rather negative feedback. Learn how to reduce negative feedback beginning with the audit opening, and how to handle it as a pro.     

Use the report for improvement Preview 03:43

An audit completion is the beginning of another journey.

If nothing happens after the audit, it's a redundant activity that no one in the company will appreciate. See how to make thigs happen AFTER the audit.

SECTION 5 HANDOUT FOR DOWNLOAD Preview 00:05

The SECOND 1-on-1 meeting! Preview 00:13

E-mail support Preview 00:08

BONUS - Our message to an external auditor Preview 03:22

The internal audit report sends a message to the certification body auditor if we like it or not – learn how to influence that message, and even how to prevent the external auditor to write nonconformities.