Applying Jobs To Be Done Theory

Learn how to turn customer research into products that people will buy.

Last updated 2022-01-10 | 4.4

- You will have a step-by-step understanding of how to apply Jobs-to-be-Done theory to create and innovate products.

What you'll learn

You will have a step-by-step understanding of how to apply Jobs-to-be-Done theory to create and innovate products.

* Requirements

* We recommended some knowledge of Jobs-to-be-Done Theory and interview techniques before starting. Although it's not mandatory.

Description

How can we create products that bring real value to users? Why do users choose one product over another? How do some products manage to disrupt and innovate while others stay stagnate? The answer lies in the ‘job’ a user is hiring a product to do.

This is a practical guide for individuals looking to apply the Jobs-to-be-Done Theory. It’s suitable for anyone responsible for researching and facilitating product development. From designers in large established business to entrepreneurs starting out. The information is valuable for people creating software products, services or physical items. We recommended some knowledge of Jobs-a-be-Done Theory and interview techniques before starting.

This course includes step-by-step lessons. It covers the fundamentals of Jobs-to-be-Done research and advanced detail on how to unlock your findings to drive innovation.

Who this course is for:

  • It’s suitable for anyone responsible for researching and facilitating product development. From designers in large established business to entrepreneurs starting out.

Course content

2 sections • 6 lectures

Welcome Preview 02:19

Welcome and overview to the course.

Switch Interviews Preview 10:15

The basic of running a switch interview.

Innovation Blueprint Preview 20:35

How to turn your interview findings into an innovation blueprint.

Design Workshop Preview 12:24

Running an ideation workshop.

Example Interview Preview 40:15

Example Switch Interview.

Example Interview Script Preview 03:29

Example script for conducting Switch Interviews.