Management System Auditor Training Iso 19011

Build a succesful career in management system auditing.

Last updated 2022-01-10 | 4.5

- What it takes to be a management system auditor
- How management system audits are performed
- What you should know in order to build a career in auditing

What you'll learn

What it takes to be a management system auditor

How management system audits are performed

What you should know in order to build a career in auditing

* Requirements

* Familiarity with management systems will help understand the concepts in the course

Description

The purpose for this course is to provide all necessary information about management system auditing according to ISO 19011:2018 and other relevant standards.

The course should be useful for beginners looking to start a career in management system auditing but also for experienced auditors looking to refresh their knowledge and see what is the approach to auditing of the new version of ISO 19011, the one published in 2018.

The structure of the course includes:

- a general part discussing concepts, definitions, standards, principles of management system auditing, different types of audits (first, second and third-party audits), the audit programme, risk based thinking applied to audits, audit objectives, scope and criteria as well as the audit team

- a part dedicated to specific documents and requirements for a management system audit: audit plan, opening and closing meetings, methods to collect information, conducting interviews, auditing the senior management of a company, auditing compliance, sampling, remote auditing, generating audit findings and audit conclusions, follow-up activities after an audit and the audit report

- another part about requirements for auditors (in terms of competence and expected behavior) as well as how to become a management system auditor, including requirements for the audit team leader (or lead auditor)

- the last part of the course is about management system certification and audits for certification purposes with a lesson dedicated to the concept of accreditation.

The information in this course provides the full package for a management system auditor to understand what is required and how requirements can be met.

Looking for a career in auditing? You can start with this course to have a clear image of what it takes.

Already an auditor? I'm sure you will find here valuable information.

I tried to make the course easy to follow, to keep it to the point and provide you with key information in a simple format. I complemented here and there with some examples so you will understand the concepts better.

At the end there is a simple quiz if you want to test your knowledge.

Get all the information you need to start build your management system auditor career or update your existing knowledge with this course!

Who this course is for:

Auditors
Managers
Management representatives
Consultants
People tasked with administrating management systems
Beginners looking for a career in auditing
ISO professionals

Course content

1 sections • 35 lectures

Introduction 35 lectures

Introduction Preview 02:50

General aspects Preview 05:00

About general aspects - why organizations implement management systems, what is an integrated management system

Key concepts Preview 05:14

About a few key concepts that we will use in the course: management system scope, the definition of the audit, what is objective evidence, audit client and the auditee.

Relevant standards Preview 06:10

A few words about the International Organization for Standardization (ISO), popular families of standards (ISO 9000 - quality management, ISO 14000 - environmental management, ISO 27000 - information security). About ISO 19011:2018 the standard for management system auditing.

Different types of audits Preview 04:34

About first party, second party and third party audits - the definitions and examples

Principles of management system auditing Preview 05:31

The seven principles of management system auditing: integrity, fair presentation, due professional care, confidentiality, independence, evidence based approach and risk based approach.

Audit programme Preview 05:32

About the audit programme - what is its purpose, what it includes, what it should include, who makes it and about its implementation.

Risks and opportunities Preview 05:42

About the principle of risk based thinking, about risks and opportunities associated to the audit process and about how auditors should be able to understand and to audit the risk-based thinking of the organization.

Audit scope, objectives and criteria Preview 04:52

The three elements that must be identified for any management system audit: objectives, scope and criteria, with examples

Methods for collecting information Preview 03:38

The three common methods for an auditor to obtain information during an audit: interviews, observation of activities and work environment and review of documents.

Audit team Preview 05:04

What are the requirements for appointing an audit team, the members of the audit team

Prepairing for a specific audit Preview 03:19

Preparation is key for an audit. You don't get a second chance to make a good first impression. Here are some tips.

The audit plan Preview 08:11

What are the elements that should be part of an audit plan. Following a template we will discuss all relevant part of the plan.

The opening meeting Preview 05:48

The audit begins with an opening meeting. Who should participate? What is the purpose of the opening meeting and what topics are discussed here.

Conducting the audit Preview 04:53

Who coordinates the audit process, about guides and observers and how to minimize the disturbance of the audit process.

Auditing top management Preview 04:25

How to audit the senior management of a company and its involvement in the management system.

Conducting interviews Preview 05:21

Recommendations for conducting interviews. Questions used - open, closed and leading questions, with examples.

Sampling Preview 04:03

About sampling as a principle for management system audit - judgement based sampling and statistical sampling.

Auditing compliance Preview 05:18

Aspects on auditing compliance with legal and other requirements. What should an auditor follow when auditing compliance. Is this a legal compliance audit?

Remote auditing Preview 02:52

About Computer Assisted Auditing Techniques that can save time and money. How such techniques can be used by auditors.

Collecting and recording audit evidence Preview 03:42

Information collected by auditors must be verified in order to become audit evidence. Evidence must be specific and not general aspects.

Generating audit findings Preview 06:22

Generating audit findings. Grading of nonconformities and examples. Opportunities for improvement.

Audit conclusions and follow-up Preview 04:01

How to formulate the conclusions of the audit activities. Follow-up activities. Corrections and corrective actions.

The closing meeting Preview 04:02

About the purpose of the closing meeting, the topics to be discussed during the closing meeting.

The audit report Preview 07:00

What elements should be part of the audit report. Using a template all aspects of the audit report are examined.

Value-adding audits Preview 05:01

How to add value through auditing helping the organization make the most of its management system.

Auditor competence requirements Preview 04:32

Competence requirements for management system auditors - generic knowledge and skills for management system auditors

Auditor expected behaviour Preview 02:31

Expected behavior for management system auditors.

Requirements for the audit team leader Preview 03:16

What are the requirements in order to be a lead auditor. What are the main tasks of the audit team leader.

Becoming an auditor and maintaining competence Preview 05:56

The process for becoming a management system auditor, maintaining and improving competence.

Management system certification Preview 04:43

The process of management system certification. The certification cycle, the purpose of surveillance audits and the relevant standard ISO/IEC 17021-1:2015