So You Want To Be A Property Manager

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Understand the foundation of residential property management as a property manager or landlord

Last updated 2022-01-10 | 4.6

- 1. Understand the leasing process from showing the apartment to a resident moving in.
- 2. Understand the importance of preventative maintenance and handling ongoing maintenance requests.
- 3. Establish a foundation of policies and procedures to help manage property operations
- residents and maintenance.

What you'll learn

1. Understand the leasing process from showing the apartment to a resident moving in.
2. Understand the importance of preventative maintenance and handling ongoing maintenance requests.
3. Establish a foundation of policies and procedures to help manage property operations
residents and maintenance.
4. Understand the concept of Fair Housing Laws and how they affect the way you manage a property.
5. Develop the ability to manage and set goals for the various departments of property operations.
6. Understand the importance of service excellence in a property management career
business or operations of a property as a landlord.

* Requirements

* Interest in property management as a career or business
* Eagerness to learn

Description

The "Fundamentals of Residential Property Management" course is a peek into the world of property management. The course will specifically dive into residential property management and the various aspects of running an apartment complex or rental property as a property manager, landlord or for someone interested in starting a residential property management business.

Who this course is for:

  • Those interested in starting a property management career
  • Those interested in starting a property management business
  • Property managers
  • Real estate agents
  • Landlords

Course content

9 sections • 54 lectures

Property Management Overview 6 lectures

Introduction Preview 01:10

What is a Residential Property Manager? Preview 00:44

What Skills are Needed to be a Property Manager? Preview 02:45

What is a Typical Day Like for a Property Manager? Preview 04:23

Is Property Management a Viable Career Option? Preview 01:22

Overview of Course Preview 00:57

Leasing Management 9 lectures

Introduction Preview 00:30

Your Role in the Leasing Process Preview 01:31

Prospect Management Preview 03:17

Walking Your Property Preview 01:24

Pricing Your Availability Preview 03:58

Marketing a Rent Ready Property Preview 02:45

The Application Process Preview 02:36

Security Deposits Preview 03:40

The Move In Preview 03:10

Maintenance Management 8 lectures

Introduction Preview 00:19

Your Role in the Maintenance Process Preview 02:37

How Important is Property Maintenance? Preview 01:28

Vendor Management Preview 02:44

Turning a Vacant Unit Preview 02:50

Preventative Maintenance Preview 02:42

Ongoing Maintenance Preview 03:11

Maintenance Follow Up Preview 01:18

Policies and Procedures 7 lectures

Introduction Preview 00:19

Your Role in Managing Policies and Procedures Preview 01:17

The Importance of Establishing Policies and Procedures Preview 01:09

Leasing Policies and Procedures Preview 01:01

Operational Policies and Procedures Preview 02:44

Maintenance Policies and Procedures Preview 02:18

When Should You Deviate from Policies and Procedures? Preview 00:58

Fair Housing Law 5 lectures

Introduction Preview 00:15

What is Fair Housing? Preview 01:12

Your Role in Fair Housing Preview 01:41

The Importance of Fair Housing in Operations Preview 01:02

How to Report Discrimination Preview 00:53

Overall Operations 6 lectures

Introduction Preview 00:33

Your Role in Overall Operations Preview 02:08

Leasing Goals Preview 02:20

Maintenance Goals Preview 02:41

Financial Goals Preview 01:20

Service Goals Preview 01:32

Staff Management 7 lectures

Introduction Preview 00:23

Your Role in Staff Management Preview 01:00

One-on-Ones Preview 01:14

Weekly Team Meetings Preview 01:49

Training and Development Preview 02:02

Goal Setting Preview 01:33

Discipline Preview 01:57

Service Excellence 5 lectures

Introduction Preview 00:26

Your Role in Service Excellence Preview 01:47

Managing Property Reputation Preview 02:26

Resolving Conflicts Preview 01:50

Maintaining Service Excellence Preview 02:13

Review 1 lectures

Closing Review Preview 00:57