Truck Dispatcher Working With Owner Operators

Tags: Trucking

Work and earn

Last updated 2022-01-10 | 4.6

- You will learn and understand all the basic knowledge required for truck dispatcher job
- You will learn how to negotiate with freight brokers
- there is a call script example (Text)
- You will learn how to build a relationship with your driver(An owner-operator = your customer)

What you'll learn

You will learn and understand all the basic knowledge required for truck dispatcher job
You will learn how to negotiate with freight brokers
there is a call script example (Text)
You will learn how to build a relationship with your driver(An owner-operator = your customer)
You will learn the all basic information you need: Who is a shipper
who is a receiver
who is owner operator
what is a dock
and much more.
You will lear a ll you need to know about ELD (Electronic logging device)
You will learn the basics of HOS(Hour Of Service) rules (How much time a driver is allowed to drive within his shift
when will he get a violation...and more)
You will learn all about your trucking company's documentation
You will learn how to set-up with a new freight brokerage company
You will learn about call dynamics
you will read call script example for booking loads and getting money from the broker to pay lumper service.
You will be able to make a difference in between sounding insecure and confident. There is a example in one of the videos.
You will learn all you need to know about trucks and trailers to work as a dispatcher.
Read about on how to avoid mistakes at the beginning of you disptacher-carrier.

* Requirements

* Be motivated to earn money
* Be able to understand English language
* Be motivated to learn about trucking
* No prior knowledge is needed

Description

  • You will learn and understand all the basic knowledge required for truck dispatcher job
  • You will learn how to negotiate with freight brokers, there is a call script example (Text)
  • You will learn how to build a relationship with your driver(An owner-operator = your customer)
  • You will learn the all basic information you need: Who is a shipper, who is a receiver, who is owner operator, what is a dock, and much more.
  • You will lear a ll you need to know about ELD (Electronic logging device)
  • You will learn the basics of HOS(Hour Of Service) rules (How much time a driver is allowed to drive within his shift, when will he get a violation...and more)
  • You will learn all about your trucking company's documentation
  • You will learn how to set-up with a new freight brokerage company
  • You will learn about call dynamics, you will read call script example for booking loads and getting money from the broker to pay lumper service.
  • You will be able to make a difference in between sounding insecure and confident. There is a example in one of the videos.
  • You will learn all you need to know about trucks and trailers to work as a dispatcher.
  • Read about on how to avoid mistakes at the beginning of you disptacher-carrier.

Course content

8 sections • 28 lectures

Who is a dispatcher Preview 00:34

This lesson describes to you:

  • Who is a truck dispatcher, and what kind of a deal he has with the trucking company/How he earns money?

  • Who is the owner-operator?

The dispatcher needs to know Preview 02:48

This lesson describes what primary information dispatcher needs to know about his company and his driver/s so he can be able to book a load.

What is ELD, and what does it stand for. It also describes how it is essential to know English(For whom English is not a primary language).

Meet your driver Preview 01:39

This lesson describes:

  • Who is a driver? What can you expect from the driver?

  • How to present yourself to the driver?


Meet Your Broker Preview 01:14

In this lesson, you will find out how a freight broker gets paid and how to present your truck so the broker will be more willing to use your services.

The chain of customers Preview 00:42

If you are new to transportation, this lesson gives you a broader perspective of how trucking industry works.

Basic Terminology - Part 1 Preview 04:31

This lesson presents all the essential information you need to understand to work as a truck dispatcher.

Basic Information - Part 2 Preview 05:00

This lesson presents all the essential information you need to understand to work as a truck dispatcher.

Basic Information - Part 3 Preview 05:59

This lesson presents all the essential information you need to understand to work as a truck dispatcher.

ELD - Electronic Logging Device Preview 04:12

About ELD Preview 02:22

About ELD (Text for easier learning)

Freight guard Preview 01:09

Carrier monitoring software Preview 00:55

Factoring company Preview 01:50

Load Board Preview 01:30

What do you need to know before you book a load Preview 01:52

Negotiation and crucial information Preview 04:41

Call Dynamics Preview 02:13

Call script + PDF attached Preview 03:05

Providing an update - Delivery delayed due to truck issue Preview 00:46

How to get money for a lumper from the broker Preview 01:33

Suppose a driver had an accident while hauling a load. How to act, a script. Preview 02:50

When a driver calls you and he tells you that he had an accident on the road. This is what you can do.

When can you cancel the load? What to tell to the broker in this case? Preview 01:00

Truck company documentation and setting up with the freight broker Preview 01:37

How to setup with the freight brokerage company

Factoring company Preview 01:53

Sending an Invoice to the Factoring company - Accounting Preview 01:08

Avoid mistakes at the beginning of your carrier. Preview 02:50

An article on how to avoid mistakes.