Mediation Conflict Management Resolution Certification

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Tags: Conflict Management

Learn more about Mediation: Conflict Management & Resolution. Boost your personal development and skills!

Last updated 2022-01-10 | 3.9

- What is mediation?
- Comparison between mediation and court trial.
- Comparison between the basic techniques and methods in mediation and court trial.

What you'll learn

What is mediation?
Comparison between mediation and court trial.
Comparison between the basic techniques and methods in mediation and court trial.
What is it like to be a mediator?
The three columns of mediation.
The phases of mediation.
Types of decisions in mediation.
Stages of escalation of conflicts.
"The ability to communicate"
What is communication?
The skill of leading a conversation.
Techniques for leading a conversation.
Techniques for asking questions.
"Reflecting Team"
Small group work. Practical exercise.

* Requirements

* No

Description

  • What is mediation?
  • Comparison between mediation and court trial.
  • Comparison between the basic techniques and methods in mediation and court trial.
  • What is it like to be a mediator?
  • The three columns of mediation.
  • The phases of mediation.
  • Types of decisions in mediation.
  • Stages of escalation of conflicts.
  • "The ability to communicate"
  • What is communication?
  • The skill of leading a conversation.
  • Techniques for leading a conversation.
  • Techniques for asking questions.
  • "Reflecting Team"
  • Small group work. Practical exercise.

Course content

3 sections • 20 lectures

Introduction 4 lectures

Mediation: Conflict Management and Resolution: Preview Preview 03:07

Who are we? Preview 02:08

What is the format of our training? Preview 01:11

What you will get from this course? Preview 01:17

Mediation: Conflict Management and Resolution - Certification Course 15 lectures

What is mediation? Preview 03:07

Comparison between mediation and court trial. Preview 05:01

Comparison between the basic techniques and methods in mediation and court trial Preview 03:32

What is it like to be a mediator? Preview 03:11

The three columns of mediation. Preview 00:59

The phases of mediation. Preview 05:10

Types of decisions in mediation. Preview 02:25

Stages of escalation of conflicts. Preview 04:09

"The ability to communicate" Preview 01:53

What is communication? Preview 05:22

The skill of leading a conversation. Preview 03:24

Techniques for leading a conversation. Preview 04:11

Techniques for asking questions. Preview 06:54

"Reflecting Team" Preview 11:54

Small group work. Practical exercise. Preview 04:29

Congratulations! 1 lectures

Congratulations! Preview 01:06