Manage Diversity

Tags: Diversity and Inclusion

Gain the tools you need to encourage positive interactions and coach your team to the next level.

Last updated 2022-01-10 | 4.4

- Learn from diversity
- Say & do the right things
- Treat everyone with respect

What you'll learn

Learn from diversity

Say & do the right things

Treat everyone with respect

Assess your current approachability

Increase your “approachability” quotient

Learn the coaching skills needed to develop your team

Gain the skills to establish credibility

trust & communication

* Requirements

* You will need Adobe Acrobat to download PDFs
* You will need internet access. Google Chrome
* Internet Explorer or Safari are preferred browsers to open links to interactive lessons

Description

Do you know how to make your workplace a safe & respectful space? Are you missing leadership opportunities because you're sending the wrong message to others? Making everyone in your workplace feel welcome comes down to treating everyone with respect. Many managers underestimate the importance of being personable & approachable, but you can make changes & reach out to increase your “approachability” quotient.

Coaching helps your team reach performance goals & develops employees. Working together works better, so whether you're coaching star performers to achieve at the next level or guiding team members to unlock their true potential, discover the key skills you need to coach a winning performance

Course 1: Respect Gender & Sexual Differences
Foster a safe & respectful workplace by learning how to treat gender & sexual differences with respect.

• Say the right thing
• Show respect for all
• Be the change

Course 2: Navigate the 4 Generational Workplace
Understand & overcome the challenges of working in a multigenerational environment with these simple steps to leverage age diversity.

• Work across generations
• Focus on people
• Learn from one another

Course 3: Respect Ethnic & Racial Differences
Foster a safe & respectful workplace by learning how to treat ethnic & racial differences with respect.

• Say the right thing
• Make it right
• Show respect for all

Course 4: Be Approachable
Identify your own non-verbal habits & learn the skills to take your approachability to the next level.

• Assess your own approachability
• Recognize the non-verbal vibes you're sending
• Be more interactive with better listening & understanding

Course 5: Coach as a Manager
Win with these coaching skills to take your team to the next level & unlock hidden potential.

• Establish credibility with your team
• Set expectations to assess performance
• Give your team meaningful feedback

With enhanced mobile access, this five course bundle includes dynamic video, tips from industry leaders, & downloadable PDFs. Each component is designed to be completed in short time allotments, or all at once, to suit your schedule. It will take approximately 1 hour to complete all courses.

Create a respectful environment and gain the tools you need to take your team to the next level.

Who this course is for:

This course can help everyone navigate workplace differences
Current team leaders & managers
Company members interested in coaching & inspiring their colleagues
Team members interested in taking on leadership roles

Course content

5 sections • 35 lectures

Course 1 - Respect Gender & Sexual Differences 7 lectures

Enrich Your Workplace Preview 01:47

Failure to treat differences with respect can lead to uncomfortable situations & maybe even legal trouble. Opt to treat everyone with respect instead & enrich your workplace.

Say the Right Thing Preview 05:09

Words are powerful tools that can be used to help or hurt others. Discover the definitions behind some common terms relating to gender & sexual differences to help you say the right thing.

Make It Right Preview 02:40

It's uncomfortable when we make mistakes, especially if those mistakes hurt someone. Learn what you can do to make it right when things go wrong.

Show Respect for All Preview 02:23

Workplace discrimination remains a terrible reality for many individuals. Understand your role in ending discrimination & what you can do if you experience discrimination or harassment at work.

Be the Change Preview 01:59

Lead the charge by being the change you wish to see at your organization. Find out the steps you can take to embrace diversity & make your workplace open & welcome.

1 More Thing about Gender & Sexual Differences Preview 01:20

Consider this final piece of advice on the platinum rule as you work to respect gender & sexual differences.

Respect Gender & Sexual Differences

Course 2 – Navigate the 4 Generational Workplace 7 lectures

Work Across Generations Preview 01:05

Working in a multigenerational workplace may cause conflict, but it also provides a wealth of learning opportunities for all involved.

Identify Your Generation Preview 01:11

The generation you belong to may subtly shape how you view the world. Understand why awareness of your generational viewpoint is a valuable asset to make the most out of your workplace.

Align History & Generations Preview 02:47

Which generation are you a part of? Discover the broad differences between the generations & see where you fall.

Focus on People Preview 01:42

Generalizations can lead to misunderstandings & false expectations. Learn how to accommodate age diversity & see your coworkers as unique individuals.

Learn From One Another Preview 01:07

Many organizations partner colleagues together to learn from one another. Consider the different ways you might leverage generational diversity to share knowledge within your team.

1 More Thing about Navigating the 4 Generational Workplace Preview 01:11

Think about this final piece of advice on bringing your team together for monthly learning sessions as you navigate the 4 generational workplace.

Navigate the 4 Generational Workplace

Course 3 – Respect Ethnic & Racial Differences 7 lectures

Foster Trust & Respect Preview 01:49

Failure to treat differences with respect can lead to uncomfortable situations & maybe even legal trouble. Opt to treat everyone with respect instead & enrich your workplace.

Say the Right Thing Preview 04:54

Words are powerful tools that can be used to help or hurt others. Discover the definitions behind some common terms relating to racial & ethnic differences to help you say the right thing.

Make It Right Preview 02:32

It's uncomfortable when we make mistakes, especially if those mistakes hurt someone. Learn what you can do to make it right when things go wrong.

Show Respect for All Preview 01:57

Workplace discrimination remains a reality for many individuals. Understand your role in ending discrimination & what you can do if you experience discrimination or harassment at work.

Be the Change Preview 01:57

Lead the charge by being the change you wish to see at your organization. Find out the steps you can take to embrace diversity & make your workplace open & welcome.

1 More Thing about Racial & Ethnic Differences Preview 01:25

Think about this final piece of advice on the platinum rule as you work to respect racial & ethnic differences in the workplace.

Respect Ethnic & Racial Differences

Course 4 – Be Approachable 7 lectures

Think It Over Preview 01:32

When you're personable & approachable people will be more comfortable sharing information & feedback that will help you become a better leader. The good news is that you can learn to be more approachable.

Send the Right Signals Preview 02:29

Studies show that non-verbal communication accounts for most of the information that we convey. Use these simple steps to show people you welcome their input.

Share What You Know Preview 01:45

Communication is a two-way street. Try these techniques to share what you know & increase opportunities for dialogue.

Adapt to Situations Preview 01:46

You want to be a better listener & that may mean you need to adapt your communication style to different situations. These strategies will help.

Ask for Input Preview 00:54

You'll build relationships & strengthen workplace dynamics when you ask for input. Try out these strategies to leverage the brainpower & experience of others.

1 More Thing about How You Can Improve & Be Approachable Preview 01:10

Think about this final piece of advice to help you improve & be more approachable in your workplace.

Be Approachable

Course 5 – Coach as a Manager 7 lectures

Why Coach? Preview 01:01

Why should you coach? Coaching focuses action on performance improvement & sets you up to achieve your team's goals.

Establish Credibility Preview 04:05

Being a successful coach means having a solid coaching relationship. Find out what you can do to establish credibility & trust in your relationship.

Agree on Expectations Preview 01:44

Achieving goals starts when you have a joint understanding of what needs to be done. Learn what you can do as a coach to set expectations.

Analyze Gaps Preview 01:39

Analyzing on the job performance is crucial to successful coaching. Discover how you can observe on the job performance & identify where performance can improve.