Recruitment And Selection Interviewing

Start hiring confidently, interview skilfully & make recruitment decisions professionally. Avoid costly hiring mistakes.

Last updated 2022-01-10 | 4.3

- clearly identify and specify the skills and qualities they need a successful candidate to pocess
- Structure a recruitment & selection interview for maximum impact
- shortlist applications quickly and effectively
- saving time and effort

What you'll learn

clearly identify and specify the skills and qualities they need a successful candidate to pocess

Structure a recruitment & selection interview for maximum impact

shortlist applications quickly and effectively

saving time and effort

confidently control the interview and focus the discussion on required target information

use powerful questioning strategies to uncover genuine performance evidence

Confidently hire the right people who are able to add the most value to your team or business.

* Requirements

* No previous experience is needed to take this course
* It would be useful to gain an overview understanding of employment law in the market you plan to recruit for.

Description

Business is all about people, and hiring the right people makes a massive difference to the performance of any business or team.

Start hiring confidently, skilfully and professionally. Make right decisions first time; avoid costly hiring mistakes

The recruitment & selection interview is still by far the most widely used method of hiring new talent to fill a job vacancy. Recruiting a new member to your team or business is an important decision. Get it right and the benefits are enormous. Get it wrong and you live with the consequences for a long time. Recruitment training can make a real difference to you and your business. A poor recruitment & selection decision can quickly have a very negative effect on performance: not only for the individual concerned, but also the whole team. Tackling the problem of the wrong hiring decision will take an incredible amount of time and effort. Far better to learn how to interview somebody for a job professionally and get it right first time.

WHAT DO EXISTING STUDENTS SAY?

'It is a wonderful course. I learned a lot of skills to help in the hiring process'. - Emily Tillis

'I really recommend this course. It is to the point, with practical examples and it gives you all the basics to be able to prepare for a good HR interviewer'. - Urska Cepin

'The course was really helpful for revising and reviewing the major topics in recruitment. Richard Lock’s presentation is great and easy to understand. What I liked is that Richard draws attention to how easily we can succumb to the biases and prejudices at each stage of the recruitment interviewing. And these are traps we must avoid! The course examines all stages of recruitment and gives us ideas and some hands-on tools on how to improve interviewing. I would recommend this to anyone interested in HR and Recruitment! Big Thanks to Richard Lock for the fantastic insights! ' - Rafaela Rafailova

'This course is presented in a clear & logical way. I find Richard's voice & tone easy to listen to & even though I'm already an experienced recruiter it was a great refresher. This would be a really good course for anyone with recruitment responsibilities'. - Kate Cartlidge

Transform your interviewing skills and boost your career prospects. Recruitment Interviewing Made Easy takes away the worry of the recruitment decision. It leads you step by step through the recruitment process, showing you best practice interview tips, ideas and approaches to build your interview skills and identify the right person for your role and avoid making costly mistakes.

You will learn:

The key stages of the recruitment process
The role of the job description
How to clearly specify your candidate requirements
How to attract suitable candidates
How to shortlist quickly with laser like focus
How to structure the interview
How to conduct an interview
How to control the interview
Interview questions to ask for successful evidence collection
How to avoid the key question traps
What to listen out for
How to make the right decision
How to feel confident in your interview skills
Many other interview tips

The course uses video and downloadable material to really engage learners. You will be given assignments, activities and exercises to practice and hone your skills, and be supported by an expert trainer along with fellow students.

There is a vast resource of material and support available online to candidates in their search for a job. Ironically, there is far less opportunity for the person who is conducting the interview. Frequently, the candidate is far better trained than the interviewer. This often results in the 'tail wagging the dog' - the candidate being in control of the interview. No wonder so many recruitment & selection interviewers feel under great pressure and stress when asked to conduct a job interview to fill a vacancy. They are not confident in their interview skills.

It doesn't matter whether you are a first time recruitment & selection interviewer or you are looking to hone your hiring and interview skills to a more professional level. This course has something for you.

This course comes with a 30-day money-back guarantee and lifetime access to course material, including updates and additions. You will receive a certificate of completion on finishing the course. Courses can be accessed on computers, iOS devices and Android.

Who this course is for:

Managers and business owners who have to recruit for any type of job vacancy
job hunters who want to understand the process from the recruiters perspective
Anyone who wants the best people working for them, growing the business and adding value
Managers who want to avoid the massive costs of a poor recruitment decision.

Course content

14 sections • 51 lectures

Welcome , meet your trainer and get started. 3 lectures

Tips to get the best from the course Preview 01:57

Top tips to get the best from this online course.

Activity: The Big Recruitment Challenge - Part 1 Preview 02:45

Many of the biggest challenges in the recruitment process are hidden. This activity will start to explore what the big challenge is and how it impacts your decision making.

The Big Recruitment Challenge Part 2 Preview 04:57

Review your Big Challenge Part 1 results and explore the key drivers of the challenge.

Understanding the recruitment and selection process 2 lectures

Job Descriptions Matter Preview 02:20

Investing a little time and effort in developing a good quality job description will bring benefits to the recruitment interview, the selection decision and even managing the performance of the successful applicant once they take up the position.

Four Words

Quickly exploring what recruitment means for you.

How to develop knowledge of the job you are hiring for 6 lectures

What makes knowledge of the job important Preview 06:41

It is hard to imaging interviewing for a job that you know little about, and yet that is what many people do. You don't have to be an expert in the role, but understanding the job you are recruiting for is important. Having a clear idea about the key success measures and steps needed to achieve them makes conducting interviews smoother and identifying appropriate performance evidence easier.

ACTIVITY: What's your definition? Preview 02:38

What's your understanding of the recruitment process? The term recruitment can mean different things to different people. Here are some key definitions of the recruitment process that focus on slightly different aspects. They will help us start thinking about our meaning and start on us our learning journey.

The key stages of the recruitment and selection process. Preview 05:26

A short overview of the key stages of the process and what they entail. Many of these, such as knowledge of the job and knowledge of the person, have a crucial bearing on the preparation and delivery of an effective recruitment interview. Others, such as induction, are outside the scope of this course, yet it is useful to understand how each element of the process connects.

Job Description Examples Preview 05:08

In this lecture we look at some typical examples of job descriptions you may find in the marketplace. You will quickly get a sense of what is useful for the recruitment process and what is either window dressing or simply worthless.

Job Descriptions - a different example Preview 00:58

An alternative JD example with a performance management focus.

Job Descriptions Matter

Practice how to draft specific elements for a job description to make the document of far greater value and usefulness in the recruitment process.

Knowledge of the person - how to specify your exact requirements 3 lectures

Knowledge of the person - How to write a person specification. Preview 10:57

A good quality person specification underpins the whole recruitment process. Get that right and other stages become much easier.

ACTIVITY: Practice drafting a Person Specification Preview 02:03

A short exercise providing practice in drafting a person specification.

Practice Person Specification - review Preview 04:48

Here is a possible person specification for the exercise.

Attracting suitable applicants -an overview of the key channels available. 2 lectures

Recruitment Sources Preview 15:05

There are multiple recruitment sources available to attract a pool of suitable applicants. This is a brief look at the pro's and con's of the most common. The two key focus points are internal sources and external sources.

Managing the application process Preview 04:13

Application form or Résumé? A few quick tips to help you decide.

Shortlisting made simple 2 lectures

Shortlisting made simple Preview 09:46

When you are inundated with applications for your job vacancy, shortlisting candidates for interview can appear daunting and time consuming. It doesn't have to be if you follow some simple rules.

Shortlisting Practice

Here is an opportunity to try out your understanding of the shortlisting principles, ask any questions it raises and receive some feedback.

The interview: Understand the sequence and the part your play. 2 lectures

The role of the interview Preview 02:50

This lecture clarifies the role of the interview. Interviewing is still the most common recruitment method in use today. It's core function is all about evidence collection, but it is also an important opportunity for you to project a professional image of you and your business.

The structure of the interview Preview 04:00

Asking Questions - the engine room of success 4 lectures

Are there really only two questions? Preview 05:39

People routinely talk about open and closed questions, but do they really know what they mean? How to make the best use of them? More importantly how aware are they of the need for a clear questioning strategy. This lecture will show you why a strong questioning strategy is vital to success.

The problem with closed questions Preview 03:28

Closed questions are used by all of us most of the time. Does that matter? In short, yes it does. Understanding the impact of closed questions in different situations will help you start to take control of the interview.

Test your question habit Preview 02:11

How confident are you in your question habits? You might be surprised. This video shows you how to quickly test your habit and identify what could be improved.

Whats makes us ask so many closed questions? Preview 03:44

This lecture reveals the inner thought processes that lead us to ask far too many closed questions, believing them to be open ones. Typically, we are testing our own answers rather than establishing the answers of the candidates.

Why the right questions at the right time is critical. 15 lectures

Specific Questions Preview 03:35

Specific questions tend to get specific answers. Sometimes that is useful and sometimes that can get in the way of being effective. It may depend on your own preferred thinking style. This lecture identifies what specific questions are and how best to use them.

Leading Questions Preview 02:52

Using too many leading questions is a common trap many interviewers fall into. the intention is good, but the result can be a lot of wasted time and effort. If you are not careful, you have effectively interviewed yourself.

Hypothetical Questions Preview 01:43

One of the most commonly used interview questions is the hypothetical question. The 'what would you do if....' Unfortunately, it is also one of the most misunderstood question types and as a result wreaks havoc in many an interview. Find out why hypothetical questions carry a higher risk, and when it is OK to use them.

Probing Questions Preview 01:18

The whole purpose of the recruitment & selection interview is to get past the sales promotion of your candidates and start to uncover real performance evidence. Probing questions are one of your best tools to achieve that. Typically short and powerful questions that get the job done.

Reflective Questions Preview 02:19

Reflective questions are another powerful tool in digging deeper into an issue and encouraging the candidate to expand on the issue they are talking about. Using actual words and phrases used by the candidate in further questions keeps the conversation flowing. Be aware that over use of this type of question can start to feel a bit like an interrogation.

Question Type Test

This is an opportunity to identify the question types of each question with this short test. PLEASE NOTE: Recently, quite a few students have actually answered the questions directly rather than simply identify the question type. You answers will be things like 'Specific' or 'Closed'.

Using Behavioural Questions Preview 02:02

How behavioural questions really get to the performance evidence you are seeking

Example behavioural questions Preview 03:30

Example behavioural questions

The Questioning Funnel Preview 02:59

Using the question funnel to uncover performance evidence.

Common Behavioural Questions Preview 02:27

Question Traps Preview 04:43

This lecture outlines the most common question traps that most of us fall into. Once you are aware of these, you will notice them in use everywhere. You will also want to irradicate them from your recruitment interviewing questioning strategy.

Initial questions - why they matter Preview 03:45

Planning your initial question for each evidence funnel provides control and structure for your interview.

The problem with unfocused questions. Preview 02:47

A demonstration of how easy it is to lose control of the interview.

A question trap example Preview 01:23

An example of one of the most commonly experienced question traps.

Next Question

A chance to put both your questionning and listening skills to the test.

Listening: - How to listen for real evidence. 5 lectures

Listening tips - what to listen for Preview 09:18

The ability to listen well is crucial to interviewing successfully. Most of us find listening hard. This lecture identifies the key things to listen out for, such as nouns and verbs and the tenses used and what they might be telling you about the candidate.

With practice, these things will start to leap out at you in interviews and make it much easier for you to challenge, probe and understand your candidate.

An hilarious example of how hard we all find listening Preview 00:27

British comedian Peter Kay demonstrates, hilariously, what happens when we don't hear things properly. In effect, our brain makes it up. It makes what we heard make sense. In a recruitment setting, the same principles apply, but the effects are much less funny, and potential far more costly.

Listening Practice Exercise Preview 04:13

This case study will give you the opportunity to put all your learning into practice - especially the listening skills you have developed.

Listening practice review Preview 04:13

Now it's time to review your listening practice exercise and compare notes with the trainers observations. How did you do?

Taking Notes Preview 00:59

A short pencil is better than a long memory. The ability to take notes in an interview is extremely useful. Knowing when and what to take note of even more so.

Making the Final Decision with confidence 1 lectures

Making the final decision Preview 07:08

Making the final recruitment decision is not without it's risks. Even if you have applied all your learning to the process so far, there are still opportunities to let bias and faulty thinking negatively influence your decision. Remember, you will live with a poor decision for a long time. Avoid these traps and get it right first time.

Learning Review 1 lectures

Activity: Learning Review and Targeting Action Preview 01:45

Identify the actions you will take to put your key learning into practice. Have you done everything you can to get the most from the course? What else could you do?

How to make a success of your new hire and thanks 2 lectures

Take this review quiz to see how well you have absorbed your learning.

Almost done, but not quite. Preview 02:18

Once you have made the hiring decision, your job's not quite over. Fail to smooth the entry of your new hire into your business and you will undo the benefits of all of your great interviewing. This lecture contains a final reminder of the next steps and a big THANK YOU for being such a good student.