The Ultimate Guide To Mastering And Applying Design Thinking

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Tags: Design Thinking

Learn the concepts, tools and techniques & create the right environment to apply them successfully in your own work

Last updated 2022-01-10 | 4.6

- Master every step of the design thinking process through concepts and tools
- Articulate how design thinking
- lean startup and agile work together and their shared characteristics
- How to structure and run design thinking workshops through the various stages of the process

What you'll learn

Master every step of the design thinking process through concepts and tools
Articulate how design thinking
lean startup and agile work together and their shared characteristics
How to structure and run design thinking workshops through the various stages of the process
How to conduct quality user research
The skill of empathy
How to identify and handle the cognitive biases which may undermine your team’s work
How to synthesize user research data into insights
How to build tools such as an Empathy map
a User persona
an Affinity diagram and numerous idea generation and selection techniques
How to create the right mental and physical environment for brainstorming
How to structure and facilitate brainstorming sessions
The concept of prototype and the shapes and forms it can take
How to run proof of concept and functional experiments
How to gather and analyze user testing feedback
How to de-risk your projects by testing hypotheses early and by saving time and money
Anticipate the organizational pre-requisites for design thinking
Identify the skills required for a design thinking project team
Adopt the right mindset and corporate culture for design thinking

* Requirements

* This course requires no prior learning

Description

  • Master every step of the design thinking process through concepts and tools
  • Articulate how design thinking, lean startup and agile work together and their shared characteristics
  • How to structure and run design thinking workshops through the various stages of the process
  • How to conduct quality user research
  • The skill of empathy
  • How to identify and handle the cognitive biases which may undermine your team’s work
  • How to synthesize user research data into insights
  • How to build tools such as an Empathy map, a User persona, an Affinity diagram and numerous idea generation and selection techniques
  • How to create the right mental and physical environment for brainstorming
  • How to structure and facilitate brainstorming sessions
  • The concept of prototype and the shapes and forms it can take
  • How to run proof of concept and functional experiments
  • How to gather and analyze user testing feedback
  • How to de-risk your projects by testing hypotheses early and by saving time and money
  • Anticipate the organizational pre-requisites for design thinking
  • Identify the skills required for a design thinking project team
  • Adopt the right mindset and corporate culture for design thinking

Course content

5 sections • 36 lectures

Welcome 5 lectures

Thank you and welcome ! Preview 02:31

Why did I create this course ? Preview 03:56

Who is this course for ? Preview 01:55

What do I cover ? And how ? Preview 04:30

Homework : diagnostic assessment Preview 01:45

Introduction to Design Thinking 4 lectures

Definition, core principles and key benefits Preview 04:45

Overview of the 5-stage process Preview 04:27

Homework : user-centricity Preview 03:58

How Design Thinking, Lean startup and Agile work together Preview 06:54

Process overview : the Understand phase 13 lectures

Introduction Preview 01:22

Discover your users and their environment Preview 02:11

The skill of empathy Preview 02:20

The methods and tools of user research Preview 08:13

User research : practical case Preview 10:46

Capture your user research data in an empathy map : concepts and practical case Preview 11:47

Capture your user research data in a user persona : concepts and practical case Preview 06:50

Homework : empathy map and user persona Preview 01:41

4 tips for conducting quality user research Preview 06:35

Cognitive biases and frames of mind you need to be aware of Preview 10:59

Define your problem statement Preview 02:04

Synthesize your insights into an affinity diagram Preview 14:05

How to frame your problem statement Preview 07:48

Process overview : the Explore and Testing phases 9 lectures

Introduction Preview 01:36

Develop the "How might we" question Preview 07:21

Prepare your ideation workshops Preview 07:02

Ideation methods and tools (1/2) Preview 09:38

Ideation methods and tools (2/2) Preview 06:44

Deliver a potential solution Preview 04:06

Prototyping and its golden rules Preview 04:34

User testing and iterations Preview 04:30

User feedback methods and tools Preview 12:12

Setting you up for a successful application of Design Thinking 5 lectures

Introduction Preview 01:32

Organizational and leadership models Preview 10:41

Skills Preview 08:54

Culture and mindset Preview 07:19

Processes Preview 02:31