Cross Cultural Communication The New Global Currency

Connecting Across Cultures: Multi-cultural, "-national, "-generational, "-sectoral, "-lingual, and "-stakeholder Teams

Last updated 2022-01-10 | 4.3

- How to use specific communications tools effectively to hit your target market with the right message via the right medium at the right time.
- Create a Communications Charter with and for your team setting expectations and standards for connecting.
- Implement a Communications Matrix with specified channels
- media
- frequency
- and messages for your target audiences.

What you'll learn

How to use specific communications tools effectively to hit your target market with the right message via the right medium at the right time.
Create a Communications Charter with and for your team setting expectations and standards for connecting.
Implement a Communications Matrix with specified channels
media
frequency
and messages for your target audiences.
Coach your teams to identify the cultural challenges of distinct country
corporate
and generational cultures.
Why it matters which country and cultural distinctions are associated with high and low country contexts.
How Generational characteristics cause misunderstanding preventing meaningful connection.
What leadership styles to apply and what are the five dysfunctions of teams.
Learn individual's communication styles to move people from reactive to proactive and lift performance.

* Requirements

* You should understand English and you may be multilingual
* and you may have some work experience or a desire to work in a multi-cultural or multi-generational project
* team
* organization
* company or community.
* Please be prepared to take notes and focus without distraction to actively listen and proactively make distinctions among cultures
* generations
* as well as leadership and communication styles.

Description

Successful cultural communication in a globalized and digitized world is more urgent and important than ever for business, corporate and organizational performance.

Accelerating cyber connectivity creates an ever-shrinking world over ubiquitous platforms expanding access to emerging talent 24/7 beyond borders, time zones, languages, generations, countries, cultures, and corporate behaviors. 

  • How will you capture your share of the global communications currency? 

  • How will you become fluent in this borderless world and connect to this global community that knows no boundaries and demands more and expects no less than excellence, innovation, access to foreign talent pools?

Join us now and become a member of this global movement of cyber citizens and global cross cultural community!

Don't miss out.  Take this on-ramp to the global highway connecting you to the world. Get connected and become fluent in cross cultural communications.

Who this course is for:

  • International students, global businesses, corporations, organizations, emergency and disaster relief teams, international development project teams, multi-cultural communities, community service personnel including police services.
  • Udemy instructors and Association managers, Non-governmental Organization experts, International Development experts, International students, global businesses, corporations, organizations, emergency and disaster relief teams, international development project teams, multi-cultural communities,
  • Business people and online or digital entrepreneurs expanding beyond borders and connecting to a global marketplace.
  • Bloggers and communicators connecting across generations and with messages targeted to hit stakeholders worldwide.
  • Project managers and team leaders, virtual team members
  • Travel enthusiasts
  • Community services including police and security services.

Course content

5 sections • 41 lectures

Introduction Preview 01:55

Grasshopper Preview 01:34

Non-Verbal communications examples Preview 02:05

Country and Corporate Cultural Codes and Definitions Preview 04:08

Learning Objectives Preview 01:40

What Return On Investment (ROI) Does Corporate Culture Deliver? Zappos Case Preview 01:35

Activity Step by Step ACTIVITY Preview 04:43

CIC equation Preview 01:36

Cross-Cultural Communications means different things to different people Preview 00:53

RAS--How We Process the Tsunami of Cultural Experience Preview 03:38

Inventory Culture Characteristics in Your Work Place--ACTIVITY Preview 01:53

Identify Define Diversity at Work--ACTIVITY Preview 00:58

MANAGING DIVERSITY AND MAKE YOUR ACTION PLAN--ACTIVITY Preview 02:02

Motivation & Maslow's Universal Needs, HBS Preview 02:03

Empathy Preview 02:45

HOFSTEDE'S HIGH & LOW COUNTRY CULTURES 5 DIMENSIONS Preview 03:47

High Context = Emotional Quotient, Low Context = Rational or Intellectual quotie Preview 04:04

Dimension one: Power Distance Index Preview 01:47

Dimension two: Masculinity Femininity Index Preview 02:59

Dimension three: Long Term & Short Term Index Preview 02:26

Dimension four: Indulgence & Restraint Index Preview 01:37

Dimension five: Uncertainty & Avoidance Index Preview 01:55

Communicating Across Generations Preview 05:03

Introduction to Four Situation Leadership Styles Leading Multi-Cultural Teams Preview 03:58

Decision making Styles across multi-cultural teams Preview 03:54

Attitudes, Listening Skills, and Communications Congruence Preview 04:26

Cultural Values Checklist ACTIVITY--Nine questions Preview 04:40

Develop and Deploy your Communications Charter--ACTIVITY Preview 03:33

Communications Matrix--ACTIVITY Preview 03:27

Identify the 5 Conflict Communication Styles Preview 03:21

Reflection and Conflict Resolution ACTIVITY Preview 00:45

TECHNIQUES TO RESOLVE CONFLICTS Preview 01:06

Diversity Making Connections and a Plan of Action Preview 02:17

Lancioni's Five Dysfunctions of a Team Preview 03:26

The STOP Technique to Stop Conflict and Redirect For Better Outcomes Preview 01:12

Dealing with Discrimination Preview 01:58

Coaching and Mentoring Preview 01:08

The GROW Coaching Model and ACTIVTY Preview 01:29

The MAGNET Coaching Model ACTIVITY Preview 02:11

Tips for Tapping into the Global Talent Pool Preview 01:40

CONCLUSION Preview 01:54