Supply Chain Operations Metrics And Kpis

Learn to Create Value, Improve Performance, and Drive the Success of Your Supply Chain Management System

Last updated 2022-01-10 | 4.2

- You’ll have the ability to objectively assess your current supply chain function
- identify the gaps in its performance
- and build a foundation for improvement
- You’ll learn how to ramp up the operational control of your organisation’s delivery performance
- its responsiveness
- cost and asset management
- You’ll know how to redesign and optimise your supply chain network by implementing best practices in various areas

What you'll learn

You’ll have the ability to objectively assess your current supply chain function
identify the gaps in its performance
and build a foundation for improvement
You’ll learn how to ramp up the operational control of your organisation’s delivery performance
its responsiveness
cost and asset management
You’ll know how to redesign and optimise your supply chain network by implementing best practices in various areas
You’ll understand the most effective approach to streamlining management reporting
particularly as it applies to your organisational structures and objectives
You’ll gain the knowledge and practical skills you need to successfully align your supply chain team’s professional abilities with your company’s overall goals

* Requirements

* Some basic supply chain terminology.
* Computer and Internet.

Description

High-performance supply chain management is all about getting product to the customer in the right way, for the right price. In the creation of worth for both client and stakeholder, it’s the reliability and sustainability of your business performance that will really make the difference. From product sourcing through order fulfilment, your organisation’s success relies heavily on its ability to discover and generate value from the gaps between the expected, the perceived, and the actual outcome.

As a proven method for aligning your company’s plans for improvement with its strategic objectives, the Supply Chain Metrics and KPI’s Model addresses supply chain problem solving alongside the engineering, upgrade, and redesign of key business procedures.   

By developing an internal system that’s based on verified performance indicators and metrics, you’ll be able to fully resolve the top five challenges in the supply chain industry: understanding planning and risk management, evaluating and implementing cost control, exploiting supplier/partner relations, providing superior customer service, and getting the most from your supply chain team.   

By completing this course, you’ll learn to refine strategy, define structure (including the human element), manage processes, and measure performance. You’ll have the skills and knowledge necessary to create and execute a successful framework for understanding, measuring, and advancing the performance of your current supply chain, determining your company’s success in achieving its operational goals, evaluating internal cost/performance trade-offs, initiating strategies for meeting new customer expectations, and responding effectively to the challenges presented by global market growth.

Who this course is for:

  • It's perfect for business professionals and students of supply chain management at beginner and intermediate level seeking a basic understanding of supply chain performance indicators and metrics.

Course content

7 sections • 35 lectures

Course Introduction Preview 03:33

Scope and Overview of the Metrics and Performance Indicators Preview 02:27

Download the Presentation Slides

Perfect Order Fulfilment Preview 03:49

Orders Delivered in Full Preview 02:25

Delivery Performance Preview 02:21

Documentation Accurracy Preview 02:23

Perfect Condition Preview 01:41

Order Fulfilment Cycle Time Preview 02:34

Source Cycle Time Preview 01:08

Make Cycle Time Preview 01:40

Delivery Cycle Time Preview 02:25

Upside Supply Chain Flexibility Preview 04:53

Upside Supply Chain Adaptability Preview 02:23

Downside Supply Chain Adaptability Preview 01:27

Total Supply Chain Management Costs and Cost of Goods Sold Preview 02:58

Operational Metrics - Cost to Plan, Source, Make, Deliver/Install, and Return Preview 05:51

Supply Chain Value at Risk and Mitigation Cost Preview 03:26

Cash-to-Cash Cycle Time Preview 04:37

Return on SC Fixed Assets Preview 02:19

Return on Working Capital Preview 02:13

Available-to-Promise Preview 04:31

Download the Presentation Slides

Carrier Agreements Preview 02:26

Collaborative Planning, Forecasting and Replenishment Preview 03:02

Co-Located Procurement Representatives Preview 02:50

Cross-Docking Preview 02:09

Drum-Buffer-Rope Scheduling Preview 03:02

Lean Methods Preview 04:08

Six Sigma Preview 02:32

Merge-in-Transit Preview 01:57

Postponement Preview 02:21

Sales and Operations Planning Preview 02:58

Supplier Performance Preview 03:09

Vendor Managed Inventory Preview 03:18

Wave Picking Preview 03:33

Course Closure Preview 00:53