Healthcarelot201 Course

Getting your points across as a healthcare administrator

Last updated 2022-01-10 | 4.3

- Define effective communication as it relates to healthcare leadership
- Develop a plan for effective communication as a healthcare leader
- Use persuasion as an effective communication strategy as a healthcare leader

What you'll learn

Define effective communication as it relates to healthcare leadership
Develop a plan for effective communication as a healthcare leader
Use persuasion as an effective communication strategy as a healthcare leader
Use listening as an effective communication strategy as a healthcare leader
Identify 5 habits of highly effective communicators

* Requirements

* Book: Freshman Manager
* Sink or Swim by Lana Bamiro (free copy for a limited time when you register for this course)

Description

Do you as a leader want to improve your communication skills? Are you struggling with getting your points across to your team? Do you an aspiring healthcare leader desire to be better prepared for your role as an administrator? If you answer yes to any of the above, this course is for you. 

This comprehensive course teaches you the key components of effective communication in healthcare leadership. If you want to be heard with the desired results by your employees this course is certainly for you.

In here, you will learn what effective communication is as it relates to healthcare administrators. You'll also get a high level description on how to effectively communicate using persuasion and listening skills, the most utilized strategies in leadership.

Content and Overview

We start by defining effective communication, and then review how to plan an effective communication strategy. We progress into using persuasion as an effective communication strategy. We then discuss listening as another effective strategy when it comes to communication. I share with you 5 habits of highly effective communicators. I also give you some insight to my personal communication flaws and how I learned from them as written in my book titled Freshman Manager, Sink or Swim (which you’ll be getting a free copy) on my freshman year as a healthcare administrator.

Detailed Content

  • 5 Lectures and over 60 minutes of content.
  • The e-book version of Freshman Manager, Sink or Swim, a 112 page book written and published by me
  • Learn the best way to effectively communicate as a healthcare administrator
  • Resources on building your own personal effective communication strategy as a healthcare administrator
  • Expedited access to my Mentoring program for Healthcare Leaders of Tomorrow (HLOT).
  • A bonus lecture!

Who this course is for:

  • Aspiring healthcare leaders
  • Healthcare Managers, Leaders and Administrators: Supervisors, Managers, Directors and above
  • MD's/OD's, RN's, PharmD, RRT, PT,OT Speech Therapists, MLT
  • Anyone interested in improving their communication skills

Course content

1 sections • 7 lectures

Introduction Preview 01:31

This course teaches you to identify effective communication, how to develop an effective communication plan, how persuasion and listening are great skills to achieving effective communication and identifies 5 habits of highly effective communicators.

What is Effective Communication? Preview 10:54

In this lecture we answer the following questions:

  1. How would you define communication?
  2. How would you define effective communication?
  3. Can you identify effective communication tools?
  4. Can you identify attributes of effective communications?

Print the workbook attached and write down your answers in the workbook as we go through the lecture. The more descriptive you are in your answers, the more knowledge acquired; avoid one-word answers.

Developing an Effective Communication Plan Preview 09:14

In this lecture we answer the following questions:

  1. Why should you develop an effective communication plan?
  2. How do you develop an effective communication plan?
  3. Can you identify barriers to your effective communication plan?
  4. What is the benefit of identifying your audience while developing an effective communication plan?

Print the workbook attached and write down your answers in the workbook as we go through the lecture. The more descriptive you are in your answers, the more knowledge acquired; avoid one-word answers.

Persuasion as an Effective Communication Tool Preview 11:35

In this lecture we answer the following questions:

  1. What is persuasion?
  2. What are the uses of persuasion?
  3. What is the importance of persuasion?
  4. What are the powers of persuasion?
  5. Can you share the key elements of persuasion?

Print the workbook attached and write down your answers in the workbook as we go through the lecture. The more descriptive you are in your answers, the more knowledge acquired; avoid one-word answers.

Listening as an Effective Communication Tool Preview 12:16

In this lecture we answer the following questions:

  1. Can you define listening?
  2. What are principles of listening?
  3. What is an advantage to active listening?

Print the workbook attached and write down your answers in the workbook as we go through the lecture. The more descriptive you are in your answers, the more knowledge acquired; avoid one-word answers.

Five Communication Musts for Healthcare Leaders Preview 07:46

In this lecture we answer the following questions:

  1. What does it mean to practice what you preach?
  2. What does it mean to dumb it down?
  3. How can you be original?
  4. What can you do to be visible?
  5. How would you describe listening as a must have for healthcare leaders?

Print the workbook attached and write down your answers in the workbook as we go through the lecture. The more descriptive you are in your answers, the more knowledge acquired; avoid one-word answers.

Freshman Manager, Sink or Swim (BONUS LECTURE) Preview 09:16

In this section, I share with you the mistakes I mad as a leader in bad communication and I also share what worked for me. I talk about the need for closed loop communication, consistency, self-accountability, owning my mistakes and learning from others as winning strategies to be an effective communicator.