Emotionalintelligenceworkplace Course

Emotional Intelligence Training. Emotional Intelligence in the Workplace. Emotional Intelligence Course.

Last updated 2022-01-10 | 4.3

- Be able to discern the 3 constructs of EI
- Be able to explain how job context moderates (changes) the relationship between EI and Job Performance
- Be able to explain the types of emotional labor and their impact job performance

What you'll learn

Be able to discern the 3 constructs of EI

Be able to explain how job context moderates (changes) the relationship between EI and Job Performance

Be able to explain the types of emotional labor and their impact job performance

Understand when emotional exhaustion results in poor job performance and when it doesn't

Understand the overall influence of emotional intelligence on job performance

Explain how work-life balance impacts job performance

Explain what impact EI has on leader-member exchange

Be able to utilize day-to-day behaviors that integrate EI principles and help you be a better leader

Understand how self-regulation and emotional expression contribute to leadership

Understand the impact of empathy on leadership

and what barriers may make it difficult to utilize

* Requirements

* Just an open mind.

Description

Welcome to 'Emotional Intelligence Training: Emotional Intelligence in the Workplace'. My emotional intelligence course is specially geared to understanding emotional intelligence in the workplace.

The focus is on Ability EI, which is one construct of Emotional Intelligence, or in other words, it is one way to think of/and measure EI. Please watch the whole introductory section of this course so you can appreciate the different ways that EI is/can be measured, and so you can also appreciate why I chose to focus on Ability EI.

The goal of the course is to help organizations increase their sales, workplace mental health, and reduce stress, by understanding, developing and applying emotional intelligence!

The concept of Emotional Intelligence became popularized in 1995 when Daniel Goleman wrote a book titled 'Emotional Intelligence: Why It Can Matter More Than IQ'. Since then, organizations have attempted to apply EI principles to improve organizational outcomes.

We look at how emotional intelligence can increase job performance and leadership ability, and offer practical advice and tips on how to develop and use it. Quizzes and assignments test your understanding of the material.

The course is designed to be concise, have short lessons, and be direct in the presentation of the information. Your time is valuable, and I want to jam in as much relevant information as possible in the least amount of time. Therefore, I hope you choose my course for your emotional intelligence training.

Questions and Discussions are encouraged in the Q and A.

There is no risk as Udemy offers a 30-day money-back guarantee!

Enroll today! 'Emotional Intelligence Training: Emotional Intelligence in the Workplace' will transform your workforce into a more efficient and understanding group.

-----------------------------------------------------------------------------------------------------------------------------------------------------------

Ermin is a former Graduate student in Educational Psychology at one of the best research universities in Canada.

Who this course is for:

Managers who want to understand how emotional intelligence can be properly utilized in the workplace.
Employees who want to understand the benefits of emotional intelligence in the workplace

Course content

6 sections • 31 lectures

Introduction to EI 8 lectures

What is the goal of this course? (same as promo video) Preview 01:27

I discuss the goals of the course and why I created it.

The 101 on Emotional Intelligence Preview 03:39

A little history on the development of the term.

The 3 Constructs/Models of EI Preview 03:12

This lesson will help you understand what we mean by Emotional Intelligence, and the different ways we measure it.

Challenge Activity: Ability EI and a Quick Test of your Abilities Preview 00:51

Challenge Activity Solution Preview 00:01

The 4 Related Abilities of Ability EI Preview 02:58

I cover the 4 related abilities that make up the model/construct of EI as an Ability.

Developing Ability EI, and especially Related Knowledge, is Our Goal. Why? Preview 03:16

Intro Quiz

Quiz for the intro section.

EI and Job Performance 8 lectures

EI And Job Performance (the data) Preview 02:47

Does EI seem to be related to job performance..and if so, how much?

Relative Importance of EI for Job Performance Preview 00:48

Job Context and Job Performance: When High EI is truly valuable Preview 04:46

The utility of EI is largely related to the job context.

Work-Life Balance, EI, And Job Performance Preview 06:50

I discuss work-life balance and how it relates to EI and Job Performance.

Emotional Labor and Job Performance Preview 02:59

I discuss what emotional labor is, and how/when it can contribute to job performance.

Emotional Exhaustion and Job Performance Preview 02:55

Emotional exhaustion is in many ways not preventable..but does it always lead to poor job performance?

Is High Level of EI necessary for Job Performance? Preview 03:03

Is high level of EI necessary for job performance? Does it make sense to increase EI of all employees ?

EI And Job Performance Quiz

EI And Leadership 9 lectures

Micro Aspects of Leadership And EI Preview 03:32

Sometimes it is easy to forgot the day-to-day behaviors of a leader, and how EI plays a part in those activities.

Leader-Member Exchange and EI Preview 03:38

Do you only get good exchanges between leaders-members when all employees have high EI?

Authentic Leadership and EI Preview 01:55

What is authentic leadership, and why do people with high EI appear to be authentic?

Emotional Expression and Leadership Preview 03:38

What is the proper way to express yourself and why is emotional expression important?

What's this leader missing?

I'll give you a scenario, and I'd like you to discuss what aspect of Ability EI this leader is missing and how they can change for the better.

Emotional Regulation and Leadership Preview 04:55

Why is emotional regulation critical in leadership?

Empathy and Leadership Preview 04:13

Barriers to Practicing Empathy

I want you to think of two possible barriers to utilizing empathy in the workplace (it can be internal (something related to the individual in question) or external ( something about the organization itself).

Leadership and EI Quiz

What else? 3 lectures

Priming and EI Preview 07:31

I discuss how priming can improve Emotional Intelligence.

Priming Activity Preview 00:00

Vocabulary related to Emotion is Important Preview 06:04

Part of understanding emotions in ourselves and others is related to having a good vocabulary related to emotion.