Digital Transformation Customer Experience Fundamentals

Master Digital Transformation, Customer Experiance with Industry 4.0 Trends IOT, Edge, Blockchain, AI, Data, Cloud

Last updated 2022-01-10 | 4.1

- Digital transformation concepts that every software developer should know
- Digital Transformation & Customer Experiance
- The roots of digital transformation and where it is heading to in the future.

What you'll learn

Digital transformation concepts that every software developer should know
Digital Transformation & Customer Experiance
The roots of digital transformation and where it is heading to in the future.
Industrial 4.0 technology trends
Overview of Digital technology Trends ( Cloud
IOT
Big Data
Edge Computing
Blockchain
AI)
How to overcome the challenges of digital transformation projects.
knowledge about real cases from different industries to show you how industries are evolving with the changes.

* Requirements

* none.. This is a beginner level course...just willingness to learn

Description

Digital transformation is a hot topic--but what exactly is it and what does it mean for companies and as a software developer what does digital transformation and customer experience means to you?

In this course, we talk about Digital transformation, Customer experiences and Industry 4.0 technology trends like Bigdata , IOT, blockchain, Cloud computing, Data.


By the end of this course, you'll be able to:

--Describe the underlying economics of innovation, technology, and market disruptions

--Weigh the pros and cons of current digital technologies Trends

--Learn how Customer experience drive digital transformation

--Digital transformation challenges

--Roots of digital transformation and where it is heading to in the future.

--Have knowledge about real cases from different industries to show you how industries are evolving with the changes.

--You will learn how to overcome the challenges of digital transformation projects.


This course is useful for  Software engineer, Developers , IT Architect, Test managers and C level managers in charge of digital transformation within their organization or program / project managers who will manage digital transformation projects. Senior managers also can benefit this course if the company will have the transition under their supervision. This course is also suitable for pioneers who want to start a digital transformation in a certain area within their company. This is a beginners level course and you don’t need any preliminary knowledge to take this course.


Who this course is for:

  • Software Developers
  • Technology leaders , Business Executives
  • IT professionals like Team leads , Technical leads, IT Architects
  • Program Manager , Test Manager
  • Business Analyst, Scrum Master
  • All Level.. Anyone who want to learn fun world of Digital Transformation and Customer experiance

Course content

7 sections • 20 lectures

Introduction to the Course Preview 02:32

What is not Covered in this course Preview 01:26

Introduction to Digital Transformation Preview 02:24

Digital Transformation -The power of Exponential Preview 06:24

Why Digital Transformation Preview 03:23

Customer Experiance Introduction Preview 04:48

Introduction to Customer Journey and Design thinking Preview 03:31

QuiZ Time Preview 01:15

Introduction to Technology trends Preview 02:42

Big Data -1 Preview 03:08

Big Data -2 Preview 04:28

Cloud Computing -1 Preview 03:15

Cloud Computing -2 Preview 05:15