People Skills

Use simple psychology to build your people and relationship skills, whether selling, influencing or building confidence.

Last updated 2022-01-10 | 4.5

- Understand how 'Psychometrics' can help in business and personal life
- Gain practical insights into how people tick by understanding self and others better
- Learn a simple
- colurful model of human behaviour based on Jungian psychology

What you'll learn

Understand how 'Psychometrics' can help in business and personal life
Gain practical insights into how people tick by understanding self and others better
Learn a simple
colurful model of human behaviour based on Jungian psychology
Recognise differences in OUR perception and behaviour - compared with someone else's
Become aware of when your behavioural strengths actually let you down
Learn how to adapt your behaviour and your own communication style to suit every interaction
Students will learn their own '8 Type' and receive a FREE mini profile highlighting their preferences

* Requirements

* No previous knowledge or skills are required
* The opportunity to practise the techniques in social and work interactions would be helpful
* A willingness to learn and try new things is essential!

Description

People Skills - How People Tick & How To Read Them Instantly

The success or otherwise of any interaction in life comes down to your people skills. If you can understand what a person is thinking and feeling, then you can help them feel relaxed, welcome, and ultimately trust you.

So, if you are around people whether at work, socially – or even in your family, then this is the course for you.


Andy Edwards is an international speaker and widely published author, who's been teaching business and relationship skills for more than 25 years. He's spoken to audiences all over the world (in person and online) and has an entertaining, practical teaching style. This course is guaranteed to keep you engaged, fascinated – and even amused, and will teach you life-changing skills to transform your business and personal life.


The course covers self-awareness:

  • why you behave in the way you do

  • how relationships develop

  • what to look out for when you first meet someone.

We also take a look at what psychometrics are based on:

  • the underpinning psychology

  • why perception isn’t reality

  • good day vs bad day behaviours

We move on to how you can read and understand others by checking just three elements of their behaviour:

  • body language

  • tone of voice

  • vocal patterns and words used

You will also learn how we can use psychometrics to:

  • adapt our behaviour to any situation

  • connect with others by learning and keeping in mind their ‘Motto’

  • communicate with and influence others like never before

By the end of the course…

… you will be able to anticipate others’ decision-making processes, their likely responses to your questions – their wants, their needs, their motivations, and their preferences.

You will know how to consciously adapt your behaviour and your own communication style to suit that interaction. The other person will walk away from a meeting you with an unconscious (or perhaps even conscious) sense of connection with you...

· “What a nice guy.”

· “She’s having a good day today!”

· “She seems a trustworthy person.”

· “He made me feel really comfortable.”

· “It seems like I have known them for years!”


If it’s better business results that you’re after, then psychometrics could be your route to success. Why? Well, we all know that people buy people; so, when it comes to the true currency of a business, ‘Relationships’ not ‘Money’ takes precedence. In which case, it makes sense to help people get to know you, like you and trust you. With psychometrics, this becomes a simple – yet incredibly powerful process.


If you like the idea of finding out more about yourself and others… and you want to know a few answers to the question: “What makes people tick…?” Then let’s get started as soon as possible.

Who this course is for:

  • Those who work with people on a daily basis whether internally or with customers/suppliers
  • Anyone looking for practical and applicable personality trait techniques to use in daily life
  • People who are good people watchers!
  • Students who have worked with psychometrics in the past - and would like a refresher
  • Not suitable for those wanting an advanced academic qualification in psychology

Course content

7 sections • 30 lectures

Promotional Video Preview 02:32

Just to whet your appetite for this course on People Skills...

INTRODUCTION - why take this course? Preview 01:48

Listen to why this course could make a difference in your life – and an idea of what you could achieve after your studies.

What are Psychometrics? Preview 01:55

In this lecture we overview the challenge associated with ‘Measuring’ the mind! And why SIMPLE is probably BETTER.

I'm the type of person who...? Preview 04:26

Find out how we categorise ourselves physically, emotionally, and via assumptions about our abilities. Some disguises are easier than others to wear – but psychological identity will always leak out!

What happens when we first meet someone? Preview 04:33

In this lecture we consider how a relationship starts. With a reference to our primal behaviours of fight, flight or freeze, we identify four main stages we go through – and each begins with an ‘R’

The remaining 'R's Preview 03:19

Having learned about the rapport stage of a developing connection with another person, we now consider the remaining three ‘R’s… Relationship, Respect, and Result.

Who do you like? Preview 03:59

Do you have psychopathic tendencies? Find out when you consider a group of people you know – and decide whether you like them or not!

Fold your arms... Preview 04:37

This lecture helps illustrate why it is almost impossible to be someone else. As you will discover – when we try on someone else’s behaviour – it’s particularly uncomfortable. But is it ‘WRONG’?

A brief history lesson - with Hippocrates Preview 04:06

The study of behaviour has its roots in work done by an ancient Greek philosopher. Find out which of your bodily fluids is supposed to influence how you act (no longer accepted as an accurate way of identifying behaviour!)

The psychology of Carl Jung Preview 04:12

Our studies of behaviour become more contemporary as we consider how early work in psychology from the turn of the 20th century changed the way that people think about people – forever! Let’s talk about Carl Jung!

What colour type are you? Preview 03:23

With Jung’s relatively complicated ‘Attitudinal Functions’ we can now assign a much simple behaviour identifier to each personality type. Say hello to the Primary four behaviours – in colour! What’s YOUR colour order?

Your perceptions are your reality - but not mine! Preview 03:49

Here we learn to accept that what WE think is going on – may not be the same as someone else’s observations… We also find out which of the types we ‘Double Up’ on.

Good day vs Bad day behaviour Preview 05:05

One of the most important concepts in early psychometric studies is the difference in behavioural interpretation on a good day vs a bad day. In a real way, our behavioural strengths are also our behavioural weaknesses.

Complementary colours Preview 04:07

Whilst we have learned that ‘Birds of a feather flock together’ we must also understand how well our opposites can eventually attract. Here’s why!

Recognising type in others Preview 03:51

What do we need to experience and understand in order to read others and play to their type – and why is it so important? Your clue is in the phrase “How you do ANYTHING is how you do EVERYTHING!”

Behavioural lessons from a chimpanzee! Preview 04:15

When observing primates, we can often see ourselves in their behaviour. And this lecture shows how closely related we really are – simply by identifying ‘vestigial’ behaviour.

Body Language clues Preview 03:04

When seeking to read someone else’s personality style, the ability to interpret their Body language is the first, and often the most obvious, of our three main pieces of evidence.

The tone each type uses Preview 02:49

Once we can recognise clusters of body language – we can move on to our second piece of evidence that we will need when reading someone else. Their tone.

Verbal patterns and words used Preview 04:04

With body language and tone recognised, our final piece in the jigsaw of reading another’s personality preferences is the actual words they use. We also have an overview look at language patterns too.

Recognising Type - Language patterns and words used

For each question, you are asked to decide which primary colour energy would BE MOST LIKELY to use the words/sentences.

There are eight questions each with (predictably) four 'multiple-choice' answers'. 

Identify, adapt and connect Preview 04:44

Once we have read another’s likely personality style and preferences – we’ve done the hard work. Adapting and connecting is the icing on the cake and is easy when we remember each type’s 'motto' - a short phrase that guides our interaction with them.

Stress and the colours Preview 04:57

Stress is certainly what we would call a ‘behavioural modifier’. Quite clearly we behave differently when we’re feeling stressed out. So – what causes stress in each colour energy? And, more to the point, what can we do to bring ourselves and others back to calm?

From four types to EIGHT types Preview 04:04

As a part of this lecture – you get the opportunity to claim a complimentary 2 page profile based on 8 personality types… (not just four). Your type is determined by your colour order – and you will need to play the colour card game to find out.

Working with your '8 Type' profile Preview 02:08

With your 8 type profile, you have a powerful document which highlights aspects of your likely behaviour, preferences, traits and personality type. Find out how to make the most of it

Do's and Don'ts Preview 04:20

Whether you get your friends and family to claim an 8 type profile – or if you have your 8 type profile as a part of a work or team exercise, then there are a few common-sense rules to abide by when working with the colour material with another person.

Behavioural action plan Preview 03:27

To learn something is practically worthless – until you do something about what you have learned. This lecture introduces a simple behavioural action plan to help you work with your new-found talents.

Introduction to your QUIZ Preview 00:32

It's time for a test to see how well you have remembered the material!

A quiz all about what you have learned.

On completion of this course, you should be able to pass the following test based on the material you have learned.  There are 10 multiple-choice questions.

Score 8 or more to consider yourself 'Passed'!

Whichever question(s) you get wrong, review the material to be sure you are up to date with your knowledge.


GOOD LUCK!

Thank you - and a bonus offer for you Preview 02:56

Keep practicing your psychometric awareness of self and others! Keep to those behavioural commitments – and find out more about working with Andy.

BLOOPER REEL!!!!!! Preview 02:02

If you think I just rock up to the camera and spout - then you'd be mistaken.  Courses like these take a long time to write, film and edit... but we generally have great fun whilst we do them!

This BLOOPER REEL is obviously not compulsory - but shows the very 'human' side of messing up lines, planes taking off - and generally verbally tripping over.  have fun!