Business Communication Skills Mini Series

Being a stronger and effective communicator is not only a prerequisite for being successful in most roles, but also a crucial aspect for growing in your career. In this course you will learn the foundational basics and best practices to improve your business communication effectiveness. Whether you are speaking with others, writing an email, or leading a meeting, there are key and simple best practices that you should follow to achieve a successful outcome. By the end of this course, and with a little effort and practice, you will become a more effective communicator when conveying ideas/concepts or in getting others to act.

In respect of your time, this course only focuses on the key and most important elements that every person should know and understand to communicate effectively within the workplace. You will learn when it is smarter to speak in person, send an email or have a meeting. You will learn how to get better outcomes by clearly stating objectives and by looking at situations from the other person’s perspective. You will learn best practices for delivering and receiving messages. The words you use, the order you say things, how you listen and being mindful tone and body language, all contribute to an effective conversation. Learn workplace email etiquette and how to properly plan for and manage an effective meeting that generates real value.